Why is JEA going to the new Network Meter Reading System?
A. JEA is committed to our customers, and we believe our customers expect and deserve the best service and state-of-the-art equipment. Accurate, timely meter reading and accurate billing are a key part of providing good service. NMR offers many benefits to our customers, which include: • Timely and accurate meter reading, even in bad weather or in places where the meter is difficult to read; • No more estimated bills due to locked gates, limited access to the customer’s meter, dogs in the yard, etc.; • No intrusion onto customer property. Currently, most meters are read each month by a person who has to enter the yard physically; • JEA engineers will now have the capability of taking an area “snap shot” of the electric load for planning purposes and be able to correctly size transformers, increasing electric reliability in your area.
