Why is it when I enter my user ID and password on the login page the login page just reloads and Im not logged into the BoK?
The software does not recognize your password. Here are several suggestions for troubleshooting: • Make sure you have cookies enabled in your browser. Otherwise you will not be able to log into the Body of Knowledge. • If your COP password has a %, you will need to change it, since the software does not accept the percent sign in passwords. To change your password, go to your Communities of Practice Personal Page. Click on Update member profile. Click on Update your profileClick on the security tab to bring up the Security Edit page, where you can enter a new password. • If you are using your Internet Service Provider’s built-in browser, try minimizing it and opening Internet Explorer or Netscape from your desktop.
Related Questions
- Can we make a secured user ID and Password protected page for current customers to login and see account info, and special reports and forms?
- Why is it when I enter my user ID and password on the login page the login page just reloads and Im not logged into the BoK?
- I can get past the login page when I enter my User ID and Password. What is wrong?
