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Why is it taking a long time to download the software upgrade? Or, why does the process interrupt or “time-out” before the upgrade is complete?

April 26, 2017COMPLETE download interrupt process Software taking time time-out upgrade

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Why is it taking a long time to download the software upgrade? Or, why does the process interrupt or “time-out” before the upgrade is complete?

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A long download time–or interruption–may be related to your connection speed. Because of the large file being transferred, the software download is intended only for high-speed Internet access. It is not intended for dial-up connections, which are vulnerable to dropped Internet connections during extended download times. Users who cannot download from this Web site have the option to purchase software on a CD (for $29.99), either through an online retailer or by contacting LifeScan. The OneTouch Diabetes Management Software Download Instructions include ordering information.