Why is it such a big deal that the Arizona unemployment website was down?”
One day after Arizona’s unemployment website crashed, Assistant Director Patrick Harrington says he still doesn’t know why it happened. “What this software was doing in error is it was asking people to create a new password,” Harrington told ABC15 Tuesday afternoon. Residents couldn’t log on to file for weekly benefits. The Arizona Department of Economic Security explained in an e-mail that it had “recently implemented an enhancement to its online unemployment benefits services.” The change was “to enable claimants to login with a new password and view the status of their pending claim.” Officials said some people who logged into the system had trouble creating their new password. The problem caused longer than usual lines Monday at Valley unemployment offices for people trying to get their weekly unemployment checks. Harrington said, “One day’s worth of a delay is not going to be that much of a difficulty for people.” But on Monday, Thaylia Kewanwytewa waited in line with others tryin
One day after Arizona’s unemployment website crashed, Assistant Director Patrick Harrington says he still doesn’t know why it happened. “What this software was doing in error is it was asking people to create a new password,” Harrington told ABC15 Tuesday afternoon. Residents couldn’t log on to file for weekly benefits. The Arizona Department of Economic Security explained in an e-mail that it had “recently implemented an enhancement to its online unemployment benefits services.” The change was “to enable claimants to login with a new password and view the status of their pending claim.” Officials said some people who logged into the system had trouble creating their new password. The problem caused longer than usual lines Monday at Valley unemployment offices for people trying to get their weekly unemployment checks. Harrington said, “One day’s worth of a delay is not going to be that much of a difficulty for people.” But on Monday, Thaylia Kewanwytewa waited in line with others tryin
