Why is it necessary to mandate training on the Responsible Service of Gambling (RSG)?
The provision of gambling forms a significant part of the business of many licensees and it is only appropriate the businesses that rely on gambling for a significant part of their revenue are responsible for providing the best possible harm minimisation service to their patrons. Mandatory training for venue employees with direct responsibility for gaming, including Client Liaison Officers, also furthers the objectives of the Responsible Gambling Industry Training Kit previously distributed by OLGR.
