Why is it necessary for me to provide my enroute e-mail address and / or my enroute cell telephone #s to my origin and destination Personal Property Offices?
From time to time, it may be necessary for us to contact you with important information regarding the status of your shipment. Having your enroute email address or telephone number is important. Also, when your shipment arrives we want to be able to notify you of this right away, particularly if you are hoping to have a direct delivery instead of placing your property into storage. We only have one hour (for moves less than 200 miles) or two hours (for moves greater than 200 miles) to contact you and arrange delivery, once your property arrives at the destination agent location. If we are unable to contact you within these timeframes, the shipment will be placed into storage and (especially during the busy summer season) could delay your desired delivery date.
Related Questions
- Why is it necessary for me to provide my enroute e-mail address and / or my enroute cell telephone #s to my origin and destination Personal Property Offices?
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