Why is it important for the audiology department head; an audiology/ENT doctor where appropriate; and the departmental manager to be involved in the discussions?
It is important to have a cross-section of professional groups involved in completing the QET as quality covers a wide range of topics, which all have the potential to affect patient care. This will ensure full engagement and ownership by the team. Action plans arising from the QET are more likely to be achieved if the QET is scored in this way.
