Why is ISO 9000 / ISO 9001:2000 Registration So Important?
First of all it provides a system for managers and organizations to achieve excellence and opens the door for American manufacturers and/or service organizations seeking a larger role in both international trade and with other American organizations. Many organizations require their suppliers to be certified or at a minimum to be working toward registration on ISO 9000 / ISO 9001:2008 to do business. Secondly, Without satisfied customers, an organization’s future is at risk! To keep customers satisfied, the organization needs to meet and/or exceed their requirements. The ISO 9001 standard provides a universally recognized, tried and tested framework for taking a systematic approach to managing the organization’s processes, so that they consistently turn out product that satisfies customers’ expectations. Consider the facts (source MORI/SGS-ICS) that with ISO registration: 83% realized improved management control 82% realized improved customer satisfaction 62% said it improved the abili