Why is incoming mail showing up in Outlook/Thunderbird but not WebMail?
When setting up a local mail client (Outlook, Thunderbird, Apple Mail, etc.), the default is set to delete messages from the mail server when accessed via POP. WebMail is configured to leave messages on the server when accessed via IMAP. If you check for new mail in your client and then immediately check for new mail in WebMail, you will not see any mail (unless you received some in between logging out of your client and logging into WebMail) because it would have been downloaded to your local machine. Conversely, if you check for new mail in WebMail and then immediately check for new mail in the client, you will see the same messages in WebMail because they were left on the server. The messages are downloaded to your local machine and are not accessible through WebMail. You can always change the mail client settings to allow for leaving mail on the server. In addition, you can change your local mail client to utilize the IMAP protocol so that all mail is kept on the mail server and is
Related Questions
- If I’m already using a Distributel.net email address with a local mail client (like Outlook), how do I get started with Distributel Webmail?
- Do mail service upgrades change the settings required for e-mail clients (ie: Outlook, Thunderbird and Eudora)?
- How can I use mail clients such as Thunderbird, Outlook, or Entourage with my Outlook Live student e-mail?
