Why is important to document cost savings of knowledge management systems?
Senior management must see practical benefits and actual cost savings for any project, including knowledge management, to receive continuing support for staff assignments budget funding. • If dramatic payoffs can be achieved through knowledge management (as with the DocMan system), why don’t more companies do so? Companies may not know about the technology and how it can be used in their own organization. Cultural factors are often a roadblock to knowledge sharing. Human resistance to change is another factor. It can be difficult to sell knowledge management because the descriptions often sounds vague and abstract. Senior management may not support the endeavor because it is poorly explained.
