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Why is HSBCs internet banking so terrible?

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Why is HSBCs internet banking so terrible?

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oh dear, i bank with HSBC and use internet banking 2-3 times a week i have never had a problem with it. I will say the one thing i hate about HSBC is that once you have made a Card transaction it does not debit your balance immediately so you available balance is not a true reflection! the only way to find out how much you actually have in you account available to spend is to call them…

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