Why is Fonality better than my current key system?
Many smaller companies use key telephone systems made by large manufacturers. For simplicity sake, think of them as the inexpensive phone systems you would find at your neighborhood retailer. Key telephone systems are feature-lean, unscalable, and make companies sound small. Fonality Standard Edition, on the other hand, gives businesses PBX features such as voicemail, auto attendant, telecommuter support, VoIP and/or PSTN capability, and more. For companies looking for call center capabilities, Fonality Call Center Edition provides robust ACD reporting with unlimited queues and skills-based routing; call recording; call barging; monitoring; detailed reporting; and more. Fonality provides businesses of all sizes with big-business capabilities at key system prices.
