Why is deposit for tour packages required and non-refundable?
Your deposit is essential, so that we know you are serious in taking the tour. Before the tour operation, we have to secure your space with other related partners such as hotels, airlines, etc, and need to guarantee that you will definitely show up. This will ensure that your tour will run smoothly. Thus the deposit is non-refundable because payment would have been made to the suppliers to guarantee the service. The remaining balance can be settled later as discussed above in Q7.