Why is cost efficiency especially important in the provision of data management and safety services?
Fontenault: Clinical data management services are being seen more and more as a commodity service. So we need to be creative so that we can offer high-quality solutions for the lowest possible price. One way in which we do this is by utilizing our strong and growing capabilities in emerging regions such as India. By doing this, we can provide the same high quality, while creating increased cost and operational efficiencies for our customers. Hintze: Safety also is now viewed by our customers as a commodity. But by creating synergies across a high volume of work in an FSP relationship, we can save our customers both time and money. In addition, our excellent IT solutions help to simplify procedures, again leading to time and cost savings.