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Why is Companies House refunding some duplicate annual processing fees?

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Why is Companies House refunding some duplicate annual processing fees?

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An annual document processing fee is payable on submission of a company’s annual return. Occasionally customers mistakenly submit a second annual return with an identical date, and pay the annual document processing fee for a second time. Prior to the 1 September 2007 such documents were returned to the customer along with a covering letter explaining that the second fee could be reimbursed or held on account for the next year. A review of Companies House systems showed that some customers did not respond to this letter. As a result Companies House changed its systems from the 1 September 2007, and now issues an immediate refund in these cases. The option of holding the overpayment on account for the following year is no longer given. Unclaimed refunds under the pre-September 2007 system If you have had an annual return returned to you as a duplicate document and the covering letter stated that there has been an overpayment of the annual document processing fee, you may be entitled to

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