Why is Citizens making changes to wind-only policies?
Currently, all of Citizens’ residential wind-only policies are written on a unique policy form. This form can cause confusion for policyholders, agents and claims adjusters. We are transitioning these policies to improve our service to you. This will make our claims process smoother and will enable us to handle your requests more efficiently. This new Internet-based system will give your agent the ability to do more for you.
