Why is call forward busy (“CFB”) recommended when you use the Ooma system with a landline?
Call forward busy (“CFB”) forwards your calls to an Ooma gateway, which routes your calls over the Internet back to your Ooma system. When you use the Ooma system with a landline back-up, CFB ensures the function of the Instant Second Line feature, which allows you to take a second incoming call or send it to voicemail. When you become an Ooma Premier subscriber, one of our customer support agents will setup CFB on your landline. Please note that your landline phone company may charge you a nominal monthly fee for CFB.