Why is an agent needed for UL and DHHS?
An agent has the necessary knowledge and experience to expedite project submittals. Regulatory agencies such as UL, CSA and FDA do not recommend or assist with solutions to problems or test failures, as their personnel can only inform requirements. Lark does trouble shooting and works on behalf of the client, not the agency, providing expert guidance and assistance. An agent has knowledge of how agencies are interconnected or harmonized to coordinate approvals. An agent can provide examples of labels, markings, manuals, quality control and safety instructions and various forms.