Why is addressing a critical part of Enhanced 911?
A 911 callers address (stored in the Enhanced 911 system) routes the call to the correct PSAP (Public Safety Answering Point), so that emergency services can be dispatched immediately. With the older 911 systems, calls were routed by telephone exchange and did not always reach the correct PSAP. Knowing the emergency callers address helps dispatchers send emergency service to the scene quickly.