Why is a dish re-point required as part of the satellite transition?
Currently, most customer satellite dishes are pointing towards other satellites. In order to provide service on the new Echostar 9 satellite, a certified StarBand dealer/installer must conduct a re-point. G27 may still be used in areas not covered by EchoStar 9. 5) Are all StarBand customers impacted by this transition? All StarBand customers will be impacted in some way by this transition. However, the impact is determined by different factors, including the customer’s geographic location and current service. Some customers (AK, HI, and those in certain remote regions) will no longer be able to receive their current StarBand service as a result of this transition. A new service will be introduced as a transition option for these customers. Overall, most customers will be transitioned to Echostar 9. Some customers (AK, HI, and those in certain remote regions) will remain on the current satellite but will require a new Nova service. Dealers and customers affected will be contacted separ
