Why I can not use the PDF text capturing feature?
GetWord can support PDF text capturing on all versions of Adobe Acrobat Standard, Adobe Acrobat Professional, Adobe Acrobat Reader(7.0 or above). If you can not capture text on PDF files, please check the following possible reasons: 1. Make sure you are using GetWord v2.0 or above. GetWord v1.x does not support PDF text capturing; 2. Make sure you have installed the PDF text capturing plugin properly. Please run install_plugin.exe to installl this plugin. You should close your Adobe Acrobat or Acrobat Reader software before running install_plugin.exe; 3. If you are using Acrobat Professional, it maybe contains a program named Autotray.exe, please shut down this process in Windows’ Process Manager if it is running, then run install_plugin.exe again; 4. The text you are reading is in graphic format. GetWord can not capture text from graphic images; 5. Currently you are using a limited user account, and you can not write files to the installation folder of Adobe Acrobat/Acrobat Reader. Pl