Why have my POP email accounts been deleted in cpanel?
A. There’s a bug in cpanel that can occur on occasion. Sometimes when you change the domain password (the main password for your cpanel account), cpanel goes and deletes any additional POP email accounts you may have created. This occurs quite rarely, but it’s best to check if your email accounts are there after every change you make to your domain password, just to be safe. • Billing Back to top Q. Why are all the payments for your webhosting plans set up as reoccurring payments? A. We don’t currently set accounts to automatically terminate on a given future date. The reason we have all of our payments set up as reoccurring payments is so that when the next billing date nears, customers can decide if they want to cancel their billing and have us terminate their webhosting account. We’ve found that going ahead and terminating accounts without first receiving confirmation from customers tends to create a lot of unintentional account deletions, and frustrations. Therefore, we’d prefer to
