Why have I received an email from the Affordable Group asking for certain details?
Occasionally we have to make further checks on orders, especially when an incorrect address is entered as the registered card address or when the correct card issuing country is not selected (this applies to International orders as UK is automatically selected and must be changed). This does not mean there is anything wrong with your order and/or your credit/debit card; however they are designed to protect against fraud. To prevent these further checks, please ensure that when placing an order the delivery address is entered on the Sunglasses-shop page and the registered card holders (billing) address is entered accurately when directed to WorldPay for payment.
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