Why hasn the bill I set up to be paid on AccèsD gone through on my account?
A. Even though Desjardins’s automated services are available 7 days a week, our computer systems only process transactions 5 days a week. The payment probably hasn’t been made yet because it was scheduled to take place over the weekend. It will be processed the following Monday between noon and 2:00 p.m. Scheduled transactions are processed as follows: • Scheduled on a Sunday: on Monday between noon and 2:00 p.m. and dated Monday. • Scheduled on a Monday to Thursday: the same day between noon and 2:00 p.m. • Scheduled on a Friday: Saturday between noon and 2:00 p.m. • Scheduled on a Saturday: on Monday between noon and 2:00 p.m. Find out more about bills set up to be paid a later date.
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- Why hasn the bill I set up to be paid on AccèsD gone through on my account?