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Why has the NIST Research Library chosen to use ILLiad?

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Why has the NIST Research Library chosen to use ILLiad?

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ILLiad makes getting information resources easier for the NIST Research Library and for you. With ILLiad, you will enter your name, contact information, and delivery preferences into the system only once, at the time of your first request. Requests are processed electronically by the Library staff. View the status of your request at any time by accessing your ILLiad account. Library staff will be able to serve you better because all data about your request and its handling will be stored in a searchable database. The Interlibrary Loan Office will also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.

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