Why has Raytheon Professional Services entered the automotive technician training market?
The answer is two-fold. Raytheon is a company with a rich history in providing continual learning services to men and women with a broad spectrum of educational backgrounds. Raytheon views learning as a science, we have gone to great lengths to understand how people learn and create learning materials and environments that foster the highest levels of comprehension and retention. Raytheon’s research indicates that there is a shortage of skilled automotive repair technicians across North America. Elements of the job are still physically demanding and that is pushing older technicians to retire, move to service advisor positions, become shop managers, and shift into the growing parts distribution segment. Furthermore, the vehicle is becoming increasingly complex to the point where those who have not kept pace with the technologies are overwhelmed by the new knowledge. Those who have attained advanced computer system knowledge and diagnostic capabilities have found that those skills are a