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Why has my Phrasebuilder Genie suddenly stopped running?

April 26, 2017genie running stopped suddenly

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Why has my Phrasebuilder Genie suddenly stopped running?

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A. The Windows service pack MS06-051/KB917422, released by Microsoft on August 8 2006, stops some applications from running; they just don’t open. Microsoft has created a solution. You can download hotfix KB924867 – follow the link with your version of Windows from the list on that page to download the patch (these patches are only for Windows 2000 and XP). After applying this patch, you may then receive an “error z0001: internal error” message when you try to run your Phrasebuilder Genie – if so, please follow these instructions: • Firstly download the patch. • Place the patch utility (UpdatePBG.EXE) in any convenient folder. • Run the patch by double-clicking on it. • The first time you use the patch it may ask you to insert the CD-ROM, however once this is done it should work fine and you will not need to run the patch again. You should now be able to run your Phrasebuilder, but please do not hesitate to contact us if you have any further problems.