Why Good Oral And Written Communication Skills Are Important In The Business?
Oral communication means one to one conversations, interviews, team briefings, meetings etc. They allow instant feedback and two way communication which is motivating to workers. The sender can also see who have received the message especially in meetings. The sender can enforce the message by using appropriate body language. The receiver has the opportunity to question, discuss and have a debate about the topic. Written communication may make use of reports, memos, minutes of meetings etc. They allow the transmission of detailed data, and allow the message to be referred more than one time. However they should also be accurate so that the message can be understood by the reciever. The message is not passed from a person to another person, so therefore the message is not filtered or changed in some way.
