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Why good customercare is important for the growth of any financial institution?

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Why good customercare is important for the growth of any financial institution?

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• Excellent customer care helps the clients to develop a confidence in the institute. HDFC customer care, SBI customer care and ICICI customer care provides 24×7 assistance to their customers which gives them the assurance that they can reach out for help anytime they want. Effective customercare is the main reasons why these banks are preferred not just by domestic customers but even by NRI’s • In a recent survey conducted by a national newspaper, many customers preferred good customer care as compared to high interest rates offered by the banks and this is where HDFC customer care, SBI customer care and ICICI customer care walks away with the cake. Despite many financial institutions facing the recession crunch, these institutions are growing, thanks to the laudable efforts of their customercare department. • ICICI customer care is considered to be one of the best in the industry. Besides 24×7 executive assistance provided by the ICICI customer care staff one can even find answers to

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