Why fulfillment work item is not completed even after running IEX: Bulk XML delivery manager concurrent program?
a. If profile “IEX: Work item delivery waiting time” is set to more than 0 then work item waits until the delivery completes. b. If the delivery doesn’t complete within no of days specified in the profile option work item goes to in error. c. We need to run IEX: Bulk XML Delivery Manager Concurrent program for “Get status only” parameter as Yes to get the delivery status before running Workflow Background Process for Strategy Workflow. d. If IEX: Bulk XML Delivery Manager Concurrent program for “Get status only” parameter as Yes is not run then work item will end in error after the time mentioned is passed.
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