Why dont I receive the service e-mails?
Verify with the ASC advisor that they have your correct e-mail address. If they have your correct e-mail address and you still dont receive the messages, the problem is that your e-mail server is blocking the messages as spam. This happens frequently with aol.com addresses, and sometimes with hotmail or others. The best thing for you to do is provide your ucla.edu address and then check that account frequently.
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