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Why don’t I receive Flying Messenger alerts, even though I can send and receive normal text messages?

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Why don’t I receive Flying Messenger alerts, even though I can send and receive normal text messages?

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This can happen if you’re a pre-pay customer who has run out of credit on your phone, then requested a reverse-charge SMS service. In these circumstances your mobile phone service provider may bar your phone from receiving further reverse-charge alerts, even if you have subsequently topped up your phone. The solution is to call your service provider to have your phone unbarred.

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