Why don ESPs machines have computer enhanced diagnostics?
A. The answer is “simple.” Our troubleshooting methods are simple. Even an inexperienced technician can diagnose most problems in no time. With the aid of our technical support staff helping via phone, we are confident that 99% of problems can be fixed with minimal downtime. The addition of fancy and over-engineered computerized diagnostics adds cost to machines. This cost is transferred to you the customer. We would rather put the extra money and engineering efforts into making a product that does not break and developing ways to produce machines at a cost savings to the customer.