Why doesn Treasury take Visa, Mastercard or debit cards?
Treasury does not accept Visa or MasterCard at the cashier windows because these companies require the City to pay the convenience fee while Discover allows us to charge this fee to the payor. Because the City of Alexandria is a nonprofit organization funded by taxpayers and the State, we minimize expense where the benefit is restricted to the individual payor. Treasury does not accept debit cards at this time because of software constraints. However, we anticipate doing so in the future when revenue becomes available to fund the upgrade.