Why doesn’t the TOP Connection’s recall notification system cover prescription drugs?
National Privacy Laws prevent us from including prescription drugs as part of our automatic recall notification system, however if a prescription drug is recalled, the pharmacy will take the lead in notifying affected customers. Q: Should I rely exclusively on TOP Connection’s recall notification system to learn of any recalls? A: No. TOP Connection has created the recall notification system voluntarily as a complimentary service for our customers. While we will endeavor to send out a notice within 24 hours after we learn of a recall, we cannot guarantee that a notice will always go out. In addition, because we learn of recalls from other sources, we cannot guarantee the timeliness or accuracy of the notifications. And, of course, there is always the possibility of technical problems that will prevent the notice from going out or from being received. Q: Where can I find more information about recalls? A: More information is available at: www.recalls.gov. This website provides recall in
