Why doesnt the revenue on the summary income statement tie out to the collections number on my computer reports?
The main cause for this difference is timing differences. In the long run, these amounts will tie out, but from month to month and quarter to quarter, these timing issues will cause the two numbers to differ. The most prominent example is NSF (not sufficient funds) checks. At the end of each month, OCA notifies each office of the checks returned. If the checks were returned in March, OCA will record the NSF checks for March. However, since the office doesnt receive the list of NSF checks until April, the transaction will be recorded at the office in the month of April. The amounts are the same but they are recorded in different months. Any transaction that OCA records in one month that the office records in another month will be subject to these timing differences. In addition to NSFs, these include corrections of deposit errors and any bank issues that need to be resolved. Also, the orthodontic revenue number on the income statement represents revenue after refunds paid during the per
