Why doesn the Power LogOn reader driver load or the Power LogOn reader doesn appear on the device manager list?
First, the reader has to be connected to the computer. In Microsoft’s Device Manager window you should see a listing for “Smart card readers.” The desktop reader will appear as “CardMan 3×21”; the notebook reader will appear as “CardMan 4040.” If a different reader or additional readers appear under the “Smart card readers” heading then you have another smartcard reader installed on your computer that is conflicting with the Power LogOn reader. Other smart card readers typically work with the Power LogOn software so you may not need to install our reader.
