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Why doesn’t the airline recognize my Platinum or Gold member level?

April 26, 2017airline doesn’t gold level Platinum recognize

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Why doesn’t the airline recognize my Platinum or Gold member level?

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To ensure that you enjoy the automatic benefits associated with your Platinum and Gold member level such as priority on waitlist, ensure that you provide your member number to the sales agent who is making your reservation. Ask them to confirm to you that your member number has been entered into your reservation details. For the other benefits at check-in and airport such as extra baggage allowance and lounge access, ensure that you carry your card with you.