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Why doesnt my optical drive open after windows 7 installation with my Gateway DX4300 SX2000 series?

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Why doesnt my optical drive open after windows 7 installation with my Gateway DX4300 SX2000 series?

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Click start-computer-then open C: / programfiles(x86) and open the gateway photoframe folder in there you will find a buttonmonitor.exe place in startup folder or desktop and run.

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