Why doesn my i-Catcher registration key work?
A1.11 – There are various reasons why you might experience problems with your registration key. Most of the time, they are down to an error in entering the name or key, or both. When you enter your name and key, you need to make sure you enter them precisely. There must be no leading or trailing spaces. and if you enter your key without pasting from the clipboard, you must leave out the hyphens (-). The best way to enter your registration key, is to copy (Ctrl+C) from the registration email, and paste (Ctrl+V) into i-Catcher. Also note that i-Catcher keys are not global to the i-Catcher product range, i.e. an i-Catcher Sentry key won’t work on i-Catcher Console, and similarly, an i-Catcher Console key won’t work on i-Catcher Video Server.
