Why doesn my current telephone company sales rep take better care of my companys needs?
Almost all telephone companies compensate their sales reps only on new business sold. It’s not the sales reps fault, the company’s they work for give them high sales quota’s making nearly impossible to service customers and find new ones at the same time. Something has to give, and after a short period of time they are no longer charged back if your company goes to another carrier, so they do the only thing they can do to keep their jobs- find new customers and ignore their current customers.
