Why doesn DEVONthink Pro Office recognize my scanner?
DEVONthink Pro Office is compatible to all scanners that come with a driver for Apple’s Image Capture framework. So, if your scanner shows up in the Image Capture application, it will also work in DEVONthink Pro Office. In addition, TWAIN drivers are supported through the built-in ExactScan Capture. The Fujitsu ScanSnap as well as scanners using ExactCODE’s ExactScan driver application never show up in ‘File > Import > From Scanner’ because they are separate applications that connect to the scanner, download the scanned images, and save them into files on your disk. DEVONthink Pro Office interfaces with them by recofiguring them to send completely downloaded images directly to the database.
