Why does Windows see the subject HDD, but EnCase® cannot?
• If you can see the physical drive but cannot see the contents of the drive, EnCase® is probably in Acquisition mode. Please refer to Chapter 1 of the EnCase® User’s Manual for instructions on how to install the security key drivers. • You may have a corrupt version of EnCase®. Try renaming the EnCase® folder, and then downloading and installing the newest version of EnCase® using the name of the original folder. • Check to make sure that you selected Local Devices instead of Evidence Files, when you begin the preview process. • If at all possible, try to acquire on a completely different machine. This will help pinpoint the problem, as it may be a hardware or operating system conflict with FastBloc® FE.
