Why does TrendProtect tag most of my search results with the gray chain icon?
TrendProtect obtains rating information from rating servers. For each Web page, it sends a request to these servers. If unable to receive a response, TrendProtect displays the gray chain icon for a Web page. The following issues can prevent TrendProtect from communicating properly with the servers: • Wrong proxy settings: TrendProtect can automatically detect your Web browser’s proxy server settings. However, if you use script-based settings, a SOCKS proxy server, or an authenticated HTTP proxy server, you need to specify an unauthenticated HTTP proxy server. To do so, click the TrendProtect button and select Options->Advanced. In the Advanced tab, select Specify proxy server and then type the proxy server information. • No Internet connection: TrendProtect requires a reliable connection to the Internet. Please make sure that you have a working connection to the Internet. • Slow/No Internet connection: TrendProtect requires a relatively fast, reliable connection to the Internet. Please