Why does the TV Guide flip bar read, “To Be Announced”?
If this occurs on a single program time slot, then there may have been no guide data available from the programmers. If this occurs on multiple channels, then there may have been a power interruption to the set-top box. If you leave the receiver connected to power, the guide should fully update within approximately 45 minutes.
If this occurs on a single program time slot, then there may have been no guide data available from the programmers. If this occurs on multiple channels, then there may have been a power interruption to the set-top box. If you leave the receiver connected to power, the guide should fully update within approximately 45 minutes. Why am I hearing news, a weather report, or foreign language on some of my channels instead of the expected audio? The Separate Audio Programming (SAP) may be turned on for the TV or set-top box. Access the menu on your television or set-top box and make sure SAP is turned off. Can I reset the time on the DCT? No. The receiver time is controlled by a central system. Can I get digital services on all TV’s in my home? Yes. We can install a digital receiver on all of your TVs. Additional charges will apply. What do I do if my remote control will not change the channel? In order to resolve problems with your remote control, please try the following: • Make sure the p
If this occurs on a single program time slot, then there may have been no guide data available from the programmers. If this occurs on multiple channels, then there may have been a power interruption to the Set Top Box. Leave the box connected to power and the guide should fully update itself within approximately 45 minutes. If this does not refresh the box, please contact us.
There may have been a power interruption or slight interruption in service. The guide should update itself within 45 minutes to 1 hour. My TV has a snowy screen but the channels still change on the receiver. Check to make sure the TV is set to channel 3 or 4. Make sure the VCR is not on. As well check to make sure all connections are tight.
