Why does the Time column in the Follow-ups section of the Noticeboard sometimes contain a date?
By default, the Follow-ups tab on the Noticeboard shows today’s follow-ups and diary entries. However, so that no tasks are missed, it also contains follow-ups for previous days that have not been completed. Today’s entries show a time (where one as has been assigned), but follow-ups which were due to be completed before today show the date. Follow-ups are not removed from the Noticeboard until they have been marked as completed. Once completed, they become part of the client’s call history.
