Why does the secure lock sign disappear when using Internet Explorer 4.01?
This is a browser problem with Internet Explorer 4.01. You need to download and install the latest version of Internet Explorer or download and install Service Pack 2 for Internet Explorer 4.01. You can download the latest version of Internet Explorer by clicking here. If you choose to download the Service Pack, you may want to print out these instructions before clicking here to go to the Microsoft web site. • Once on the Microsoft web site, select PRODUCT UPDATES. • You will be asked to install Microsoft Active Setup; click Yes. • You will get a message telling you that you are running a version of Internet Explorer that is no longer supported by Microsoft; click OK. • On the Select Software page, uncheck Critical Updates Package. • Scroll down and check Internet Explorer 4.01 Service Pack 2. • Click OK. • Click Download. • Verify that you have selected only Internet Explorer 4.01 Service Pack 2. • Click Start Download.