Why does the right-click menu on the management console sometimes stop working?
After you move an agent from one group to another and then right-click the agent or group to display a menu, Symantec CSP may not display the menu. This situation is due to a problem with Java™ that results in disabling the menu. To enable the menu, select “server” on the management console to which you are connected, and click Refresh. If this does not fix the problem, log out of the management console and then log onto the management console. The menu now displays when you do a right-click.
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