Why does the processing time take longer with TIFF files?
The system only processes JPEG files. TIFF files will be converted to JPEG upon receipt – this is why there will be a delay when processing the images after uploading. TIFF’s are also fairly large files so sometimes they may be larger than the maximum resolution allowed. The best solution is to pre-convert the files to JPEG in an application such as Photoshop before upload – this will assure the quality of the file conversion.
