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Why does the PrimeAlert for SQL Server module have a Down (black) alarm even though SQL Server is running?

April 26, 2017alarm Black module PrimeAlert running SQL Server

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Why does the PrimeAlert for SQL Server module have a Down (black) alarm even though SQL Server is running?

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The module parameters should be verified. The most common problem is the user/password are incorrect or do not have the proper permissions to read the databases (see next question). Also verify the ODBC connection is working properly.